Abdul Latif Jameel Motors receives Decade of Customer Service Excellence Award from Toyota
- Abdul Latif Jameel Motors has been given three awards by Toyota Motor Corporation for excellence in sales, marketing and customer service
- As a result of winning ‘Gold Award’ in the ‘Aftersales Service Award’ for 10 consecutive years, Abdul Latif Jameel Motors was granted the ‘Decade of Outstanding Customer Delight Award’
- Abdul Latif Jameel Motors was also given the ‘Gold Award in Sales and Marketing’
One of these was the ‘Gold Award’ distinction for the ‘After Sales Service Award’ – the highest customer service commendation given by Toyota to its worldwide distribution partners. It recognizes Abdul Latif Jameel Motors’ provision of exceptional customer services.
With this, Abdul Latif Jameel Motors has exceeded its tenth year in a row in winning the “Gold Award” for customer service. To mark this milestone, Toyota has given Abdul Latif Jameel Motors the prestigious ‘Decade of Outstanding Customer Delight Award,’ for outstanding customer service.
Abdul Latif Jameel Motors has also been given the ‘Gold Award’ distinction in the ‘Excellence Award in Sales and Marketing’ for its outstanding work in reaching customers and serving their needs.
Abdul Latif Jameel Motors has been working together with Toyota for more than 65 years – providing a premium experience of automotive ownership and aftersales services in Saudi Arabia. It has considerable expertise across the mobility value chain and works to continuously improve products and services for its guests and partners. It is committed to investing in Saudi Arabia and delivering on its ‘guest first’ philosophy that prioritizes the needs of customers.
Hassan Jameel, Deputy President and Vice Chairman, Abdul Latif Jameel welcomed Toyota’s recognition of Abdul Latif Jameel Motors’ commitment to excellent service. Receiving the awards he said:
“At Abdul Latif Jameel Motors, our guests are our top priority and Toyota Motor Corporation has recognized the excellent standard of customer service provided by our associates. We will remain focused on our ambition to constantly improve our products and services and to enhance the mobility sector in Saudi Arabia. These awards only demonstrate our passionate commitment will continue to our guests and it has always been a significant driving force behind our strategy.”
Chief Officer of Toyota’s Customer First Promotion Group, Shinji Miyamoto, praised Abdul Latif Jameel Motors for its outstanding commitment to customer service over the last decade. He said:
“I want to congratulate Abdul Latif Jameel Motors on these achievements. These awards are a tribute to the dedicated daily efforts of the organization’s customer service personnel whose continued focus on excellence embodies Toyota’s Kaizen principle.”