Four Principles partners with Saudi Customs to improve operational performance

• Partnership will focus on improving performance of customs’ core activities

Four Principles, a leading Lean Management consultancy and part of Abdul Latif Jameel, announced today it has partnered with Saudi Customs to improve their operational performance. Four Principles will support Saudi Customs to implement best-in-class initiatives, from setting up an operational excellence department to identifying process improvement opportunities across its core activities. These initiatives are bringing the customer experience to new levels of excellence by applying the lean methodology – delivering best practice techniques to streamline, improve and optimize all aspects of the organization.

In line with the ambitious goals of Saudi Vision 2030, Saudi Customs has initiated a transformation project aiming to support the country in building a prosperous economy through increasing efficiency and effectiveness of its operations in all ports. Supported by the lean experts from Four Principles, Saudi Customs is implementing company-wide initiatives and identifying process improvement opportunities, bringing the customer experience to industry leading standards.